Lumoflo is built for small businesses, from your first online store to growing into a successful enterprise. Our purpose is to empower you, the merchant, with automated tools and powerful features that let you focus on growing your business while we handle the technical complexities.
As a business owner, you are responsible for following the rules of our platform, your payment partners, and Indian law. This policy outlines our core expectations.
You cannot use Lumoflo for any activities that are illegal in India or your target market. As a merchant, you are responsible for understanding and complying with all applicable laws, including but not limited to:
There are activities we don't allow on the platform because they breach the basic principles of ethical commerce:
You must follow our Terms of Service and related agreements. This includes:
When using our integrated payment solutions through partners like RazorPay or PayU, you must:
If you participate in our homepage and app product discovery features:
We believe in supporting your growth. If you encounter compliance challenges, we'll typically provide notice and opportunity to correct issues before taking any account actions.
When issues arise, our approach is to:
We do not tolerate fraud, spam, or malicious practices. Such activities may result in immediate account suspension.
If you believe a Lumoflo user is violating this Acceptable Use Policy, please report it to support@lumoflo.com or use our reporting tools within the platform. We take all reports seriously and will investigate promptly.
Lumoflo
Noida, Uttar Pradesh
India
Email: support@lumoflo.com